New relic business intelligence applications

#NEW RELIC BUSINESS INTELLIGENCE APPLICATIONS SOFTWARE#

One quote is particular perspicacious:Р”В«I historically has been about dashboards and scorecards developed for specific uses, says AMR Research analyst John Haggerty. There was a story in this weekРІР‚в„ўs InformationWeek that I believe strongly supports this set of ideas. Business intelligence results will increasingly be achieved by IT solutions that are specific to particular industries and decisions within them. Efforts to create РІР‚Сљone version of the truthРІР‚Сњ are useful in creating better decisions, but you can spend a lot of time and money on that goal for uncertain return unless you are very focused on the decisions to be made as a result.Р”РЋ0. The more closely you want to link information and decisions, the more specific you have to get in focusing on a particular decision.Р”В©. Otherwise, youРІР‚в„ўll have no idea how the information and tools are being used.Р”РЃ. You canРІР‚в„ўt really determine the value of BI or data warehousing unless theyРІР‚в„ўre linked to a particular initiative to improve decision-making. The most interesting relationship involves РІР‚Сљstructured humanРІР‚Сњ decisions, in which human beings still make the final decision, but the specific information used to make the decision is made available to the decision-maker in some enhanced fashion.Р”В§. РІР‚СљLoosely coupledРІР‚Сњ decision and information relationships are efficient to provision with information (hence many decisions can be supported), but donРІР‚в„ўt often lead to better decisions.Р”В¦. The relationship between information and decisions is a choice organizations can makeРІР‚вЂњfrom РІР‚Сљloosely coupled,РІР‚Сњ which is what happens in traditional BI, to РІР‚Сљautomated,РІР‚Сњ in which the decision is made through automation (see graphic below):Р”В«etween Decisions and Information: Three OptionsР”Тђ. If youРІР‚в„ўre going to supply data to a decision-maker, it should be only what is needed to make the decision.Р”В¤. Providing access to data and tools isnРІР‚в„ўt enough if you want to ensure that decisions are actually improved.Р”Р€.

Decisions are the unit of work to which BI initiatives should be applied.Р”Сћ. I concluded the following ten things about how business intelligence (BI) needs to evolve:Р”РЋ. I recently completed a study on this topic, with the sponsorship of IBMРІР‚в„ўs Information Management business unit, in which I looked at 26 efforts to improve decision-making in organizations. In particular, they need to think again about the relationship between information and decision-making. IРІР‚в„ўve argued for a while that organizations need to increase their focus on decision-making. We used a lot of terms like РІР‚Сљad hoc queriesРІР‚Сњ and РІР‚Сљdrill down,РІР‚Сњ but it simply didnРІР‚в„ўt happen very often.

#NEW RELIC BUSINESS INTELLIGENCE APPLICATIONS SOFTWARE#

What weРІР‚в„ўve done is to throw data (often in the form of difficult-to-navigate data warehouses) and software tools at business users, and said РІР‚СљGo at it.РІР‚Сњ ThatРІР‚в„ўs simply been too hard. However, I donРІР‚в„ўt think itРІР‚в„ўs ever fully worked. Business intelligenceРІР‚вЂњand its predecessor concepts decision support, executive information systems, and so forthРІР‚вЂњhave been circulating for several decades in business.

New relic business intelligence applications